Frequently Asked Questions

Everything you need to know about shopping with MEK Boutique.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Standard shipping within North America generally takes 3-7 business days, while international delivery times vary by destination.

What is your return and exchange policy?

We offer a 14-day return policy for unworn items in their original packaging. Please note that limited-edition releases and sale items are often considered final sale.

Are the sneakers and apparel sold on Mile End Kicks authentic?

Absolutely. Every product sold at MEK Boutique is 100% authentic. We source our inventory directly from authorized distributors and reputable brands to ensure premium quality.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the package.

How can I track my order once it has been placed?

Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.